Important Update: GST Refund for Counselling Services

On January 14, 2025, Canadian Certified Counsellors Counsellors (RCCs) were informed that our services were now exempt from GST, and we immediately stopped collecting it. However, we have recently learned that this exemption applies retroactively to services provided from June 20, 2024, onward.

If you paid GST on counselling sessions on or between June 20, 2024 and January 14, 2025, you may be eligible for a refund from the Canada Revenue Agency (CRA). (Please note that Rosewood Counselling did not charge GST before November 11, 2024.)

How to Apply for a GST Refund

You can request a refund by submitting Form GST189 (General Application for Rebate of GST/HST) to the CRA.

Option 1: Submit Online (Fastest Method)

  1. Log in to CRA My Account:
    1. Visit CRA My Account
    2. Click “File a GST/HST rebate”
  2. Complete the Form GST189
    1. Select “Amount Paid in Error” as the reason
    2. Enter the refund period (June 20, 2024–January 14, 2025) and the amount paid.
  3. Attach Supporting Documents
    1. Upload receipts or invoices showing GST paid
    2. These can be found in your Jane account.
  4. Submit the Form Electronically

Option 2: Submit by Mail

  1. Download Form GST189: Download Here
  2. Complete the Form
  3. Attach Supporting Documents (Receipts/Invoices)
  4. Mail the completed form to*:
    Atlantic Tax Centre
    GST/HST Rebates Processing
    275 Pope Road
    Summerside, PE C1N 6A2

*Please double check this address.  The CRA may have made a change.

📞 Questions? You can contact the CRA at 1-800-959-5525 or find information online here.

Please don’t hesitate to reach out if you have any questions.

Thank you to New Growth Counselling for creating this guide for clients.